Today’s consumers use a variety of devices to stay connected – including smart phones, tablets and land lines. For your messaging to be effective, you need a variety of tools to reach them. With UPN’s Mass Notifications Service, you can connect with your customers via email, push notifications, SMS text messages and voice notifications – for a fraction of the cost of traditional delivery channels.
- Low start-up costs
- Available 24 hours a day, 7 days a week
- Caller ID shows utility’s phone number
- Unlimited emails and push notifications
- Completely configurable within UPN’s Service Control
- Specify different messages to different customers
- Send messages immediately or schedule for future deployment
- “Pay-as-you-go” for completed calls and text messages with no monthly minimums
Avoid the capital outlay of expanding your existing IVR system or hardware infrastructure.
View reports that show message date, content and recipients.
Reach your entire customer base or designated segments with the click of a mouse.
Increase successful contacts through voicemail and answering machine compatibility.
Connect with regular and critical care customers about unexpected and planned outages, storm warnings, tree trimming, construction notices, holiday closings and much more.