We at SEDC pride ourselves on being part of the Cooperative community, and we understand the unique business challenges faced by Cooperative utilities. That’s why we’ve designed our software to incorporate a robust Capital Credits system alongside our industry-leading Billing, Accounting, Engineering, and Operations functions. And we provide complete integration between Capital Credits and the rest of our programs, fostering greater communication between your employees and increased productivity across the board.
In addition, we configure our software to your exact needs, so you can provide your members with a vast array of services on a single bill. So whether it’s standard options like electric and water, or more specialized offerings such as propane gas or satellite internet, we make it simple to itemize each service onto one bill – making life easier for both your CSRs and your customers. We can even print and mail all your bills, notices, and Capital Credit statements, all for a much lower cost than doing it yourself!
SEDC also makes it easy for your members to pay their bills over the internet, with safe and secure online payment options that help improve company efficiency while expanding your customer service offerings. Plus, our products are backed with our own industry-leading customer service, including Software Support, Hardware Support, and Financial Services Support – where you’ll always be connected to a live person, not a voicemail or automated help system.
For more information, click here to learn about UPN, our flagship software suite for all of your Billing, Accounting, Engineering, and Operations needs.