Our

Services

Cybersecurity

Services

Cybersecurity is an ongoing process. There is no silver bullet that will stop cyber criminals. There is no single method of protection. And most of all, you can’t let your guard down. Our Cyber Resilience Initiative (CRI) Team is constantly researching, refining, and enhancing our cybersecurity services.

Software

Support

When you use SEDC for your utility billing and accounting software, you’ll receive the absolute best customer service in the business. Starting on Day 1, our Product Support group provides you and your employees with a direct line to a real, live person – not a voicemail, and not an automated help system.

Hardware

Support

Just as SEDC's utility billing and accounting software is backed by our commitment to provide superior hardware solutions, our hardware solutions are backed by SEDC’s expert Technical Support. When you call our Technical Support crew, you’ll speak to a real, live person, instead of being redirected to a voicemail or automated help system.

Field

Implementation

Using SEDC for your utility billing software is one of the smartest financial decisions you can make – especially because of the personal care and attention you’ll receive from our Field Implementation group.

Territory

Managers

With customers spread throughout North America, SEDC understands that each region has unique qualities and concerns – which is why we’ve stationed many of our top employees far away from our home office in Atlanta.

Learning &

Development

SEDC’s Learning & Development team is a dedicated group of SEDC employees with experience and professional skills to make your learning experience beneficial and captivating.

Bill Payment

Support

SEDC’s many Financial Services receive the same high level of support that we provide for our utility billing and accounting software and hardware solutions.

Disaster

Recovery

Unexpected floods, electrical fires, tornadoes, hurricanes, or even catastrophic equipment failure can happen in an instant – but have lasting effects if your utility isn’t prepared. With our cloud-based Recovery as a Service, should disaster strike you’ll have secure, remote access to your data from anywhere in the world.