Cybersecurity is an ongoing process. There is no silver bullet that will stop cyber criminals. There is no single method of protection. And most of all, you can’t let your guard down. Our Cyber Resilience Initiative (CRI) Team is constantly researching, refining, and enhancing our cybersecurity services.
When you use SEDC for your utility billing and accounting software, you’ll receive the absolute best customer service in the business. Starting on Day 1, our Product Support group provides you and your employees with a direct line to a real, live person – not a voicemail, and not an automated help system.
Just as SEDC's utility billing and accounting software is backed by our commitment to provide superior hardware solutions, our hardware solutions are backed by SEDC’s expert Technical Support. When you call our Technical Support crew, you’ll speak to a real, live person, instead of being redirected to a voicemail or automated help system.
Unexpected floods, electrical fires, tornadoes, hurricanes, or even catastrophic equipment failure can happen in an instant – but have lasting effects if your utility isn’t prepared. With our cloud-based Recovery as a Service, should disaster strike you’ll have secure, remote access to your data from anywhere in the world.