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April 2012 Bits & Bytes

First Linux & Oracle 11g Implementation, FSR Apps for Mobile Workforce, MDM Usage Graphs on Customer Bills, UPN’s New Approval Process, Employee Self-Service Goes Mobile, New Customer Support Initiative, New Imag...

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Increase Efficiency and Trim Expenses with UPN’s Fleet Management System

Fleet Management encompasses vehicles, vehicle attachments, field equipment, parts, inspection tracking, preventive and as-needed maintenance, certifications, manuals, licenses, and even time and cost tracking. With fuel a...

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Increase Efficiency and Trim Expenses with UPN’s Fleet Management ...

Fleet Management encompasses vehicles, vehicle attachments, field equipment, parts, inspection tracking, preventive and as-needed maintenance, certifications, manuals, licenses, and even time and cost tracking. With fuel a...

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March 2012 Bits & Bytes

New Imaging System Development, Voice Alerts Coming to UPN – No IVR Required, Evaluating Wireless In-Home Displays, MDM Reporting Module, Outage Map Viwer Integration for Mobile Apps, Fleet Management, and More Read ...

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Payments from Mobile Phones Increasing Every Month

Over the past several months, the SEDC Payment Gateway has seen a steady increase in the number of payments initiated from mobile phones and other mobile devices. Once a utility deploys their branded Mobile Apps, any perso...

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February 2012 Bits & Bytes

Bad Debt Collection Integration, First Linux Database Server Deployment, MDM Integration with Yukon Platform, and UPN v30 Certification for Internet Explorer 9. Read Bits & Bytes

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January 2012 Bits & Bytes

BPP Changes in 2012, UPN Framework Upgrades, Customer Reported Issues, Online Chat and UPN v30 Certification for IE9. Read Bits & Bytes

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December 2011 Bits & Bytes

CEO Update, More Options and More Flexibility for UPN Customers, Employee Spotlight, Leveraging the Customer Service Portal, Year End Support Information Read Bits & Bytes

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