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Coast EPA | Eliminate Busy Signals & Improve Call Quality & Me...

Call center best practices guided Coast EPA in breaking the mold of traditional hardware-centric communications systems with the secure SEDC AutoCue cloudbased platform.
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Central Alabama EC | Cybersecurity Matters Now More Than Ever

Are you protecting the biggest machine on the planet — our electric, gas, and water infrastructure — with best-in-class Cybersecurity for its networks, applications, and data?
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Homer EC | Turning Document Management From Burden To Benefit

The cost savings with Retriever are significant, whether for a first move into fully “going paperless,” or for replacement of an existing EDMS with one tailored for the entire utility enterprise.
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Central Georgia EMC | Our Top 10 Data-Driven Destinations

ReportIQ Advanced analytics has led CGEMC to data-driven destinations they believe other utilities will also find worthwhile, regardless of their organizational structure or their level of technical expertise.
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Ouachita EC | From Cybercrime Nightmare To Securely Sleeping Tight

Instead of just going an extra mile, SEDC went an extra 600 miles to help Ouachita Electric Cooperative Corporation (OECC) get out of a cybercrime nightmare.
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Four County EMC | Updates Customer Service Portal, IVR System & Cal...

North Carolina Co-Op Restructures Way Members Can Make Payment Arrangements, Using Rules Engine To Reduce Communications Obstacles
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North Georgia EMC | Keeping Crews Safe While Increasing Efficiency

While NGEMC began with positive expectations when it started exploring its options for mobile workforce management, few expected the high levels of acceptance and widespread benefits they ended up with.
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Fleming-Mason Energy | Empowering Field Crews Through Technology

On the road in bluegrass country: Fleming-Mason Energy’s laptop-equipped field crews improve Service for customers across rural Kentucky.
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