Innovative, People First
Meet William Service
William Service, Director of Learning and Development, is rewarded by the growth of our customers and their increased software knowledge. Watch how delivering product education and having our customers get the most out of our software inspires SEDC.
Meet Mason Ambery
Chief Technology Officer Mason Ambery understands our customers are unique and as a technology company, that we should embrace meeting their needs in various ways. Watch how our technology is constantly growing and evolving to meet our customer base.
Meet Thom Sutherland
As an SEDC customer to current SEDC CFO, Thom Sutherland has fulfilled a number of roles. Throughout his cooperative career, he has always asked, "What is my impact on other people?" Watch the answer to this question and how the company is positively impacting customers.
Meet Jessie Abel
Without Implementation, you're missing part of the business process. A specialized team who can analyze those business processes is vital to transitioning to SEDC support. Watch how VP of Implementation Jessie Abel drives her team to provide powerful implementation support.
Meet Justin Brewer
Manager of Strategic Projects Justin Brewer works tirelessly to develop 3rd party interfaces that can integrate with our customer's existing vendors. Watch how we're working to offer software you need, without paying for the pieces you don't need.
Meet Lisa King
Manager of Product Support Lisa King leads her team to provide the best service, not only by answering questions, but by getting to know us personally and who we are as a company. Watch how SEDC aims to provide a support team that you are a part of.
Meet Tiffanie Bowens
Tiffanie Bowens, Manager of Accounting Product Support, wants to keep our customer relationships strong and facilitate a welcoming atmosphere when calling into SEDC. Watch how we strive to be the software vendor that assists you with anything you need.
SEDC is a cooperative of passionate problem solvers that has provided utilities with cutting-edge software solutions for over 40 years. We believe that technological innovation is best accomplished hand-in-hand with users to streamline workflow and improve business efficiency. Our utility software suite reflects this philosophy and delivers a vast array of CIS Billing and BIS Accounting functions - as well as unparalleled integration points for the industry's leading products. We're dedicated to designing seamless technology with the exceptional support that empowers utilities to enhance their operations and customer experience. Developed in the thriving technology hub of Atlanta, our solutions integrate decades of deep partnership with utilities into products that anticipate customer needs in an evolving industry.
SEDC’s Partnership with Twilio Continues to Deliver Best in Class Communications Solutions
Atlanta, GA – June 21, 2021 SEDC, as part of its longstanding partnership with leading cloud communications platform Twilio, has developed the multichannel customer communications solution AutoCue, and stands poised to further improve upon this solution stack with AutoCue 2.0 and a separate forthcoming omnichannel customer communications platform. SEDC has gainfully made use of Twilio’s […]
SEDC Announces New Partnership With Apogee Interactive
Atlanta, GA – June 14, 2021 SEDC announces a new partnership with Apogee Interactive, Inc., a leading full-service provider of proactive customer engagement software services for utilities. This now provides SEDC members and customers with a best-of-breed customer engagement solution that seamlessly integrates with SEDC’s existing platform. SEDC members and customers will now have access to […]