Innovative, People First
Meet William Service
William Service, Director of Learning and Development, is rewarded by the growth of our customers and their increased software knowledge. Watch how delivering product education and having our customers get the most out of our software inspires SEDC.
Meet Mason Ambery
Chief Technology Officer Mason Ambery understands our customers are unique and as a technology company, that we should embrace meeting their needs in various ways. Watch how our technology is constantly growing and evolving to meet our customer base.
Meet Thom Sutherland
As an SEDC customer to current SEDC CFO, Thom Sutherland has fulfilled a number of roles. Throughout his cooperative career, he has always asked, “What is my impact on other people?” Watch the answer to this question and how the company is positively impacting customers.
Meet Jessie Abel
Without Implementation, you’re missing part of the business process. A specialized team who can analyze those business processes is vital to transitioning to SEDC support. Watch how VP of Implementation Jessie Abel drives her team to provide powerful implementation support.
Meet Justin Brewer
Manager of Strategic Projects Justin Brewer works tirelessly to develop 3rd party interfaces that can integrate with our customer’s existing vendors. Watch how we’re working to offer software you need, without paying for the pieces you don’t need.
Meet Lisa King
Manager of Product Support Lisa King leads her team to provide the best service, not only by answering questions, but by getting to know us personally and who we are as a company. Watch how SEDC aims to provide a support team that you are a part of.
Meet Tiffanie Bowens
Tiffanie Bowens, Manager of Accounting Product Support, wants to keep our customer relationships strong and facilitate a welcoming atmosphere when calling into SEDC. Watch how we strive to be the software vendor that assists you with anything you need.
SEDC is a cooperative of passionate problem solvers that has provided utilities with cutting-edge software solutions for over 40 years. We believe that technological innovation is best accomplished hand-in-hand with users to streamline workflow and improve business efficiency. Our utility software suite reflects this philosophy and delivers a vast array of CIS Billing and BIS Accounting functions – as well as unparalleled integration points for the industry’s leading products. We’re dedicated to designing seamless technology with the exceptional support that empowers utilities to enhance their operations and customer experience. Developed in the thriving technology hub of Atlanta, our solutions integrate decades of deep partnership with utilities into products that anticipate customer needs in an evolving industry.
SEDC Completes First Ever 100% Remote Go-Live Installation
Downtown Yazoo City, MS SEDC, in partnership with the Public Service Commission of Yazoo City, Mississippi, has successfully completed the first 100% remote implementation of UPN MultiService General Accounting software. This achievement could potentially mark the start of a new era of flexibility in the implementation of SEDC technology solutions. The installation, which was originally […]
Gila River Indian Community Utility Authority Contributes More Than Just Power To Their Community
“How can Gila River Indian Community Utility Authority (GRICUA) provide more and better services to our customers within the Gila River Indian Community Reservation (Community), as well as contribute more than just power to our Community?” That has been the ongoing question for past and current members of the GRICUA Board of Directors, which initiated […]