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The General Ledger and Work Order Accounting system is a parameter driven, flexible, and highly integrated set of modules designed to completely automate utility accounting requirements for RUS, TVA, and FERC utilities. Multi-company capability is available for those utilities with subsidiary corporations. A simplified method to meet regulatory requirements for unbundling of utility accounting (Activity Based Costing) is integrated in the system. Project Management features allow utilities to track costs regardless of the chart of accounts for trending and reporting requirements. Budgeting and reporting are available at all levels of the system. Data is validated upon entry, eliminating errors and the need for edit lists. Redundant keying of data is unnecessary, thus saving time and reducing errors. Updates are immediate and the modules retain detail for complete reporting capabilities. The Work Order modules provide for complete work management including staking, estimates, job scheduling and tracking, property accounting, and reporting. It is fully integrated with the other general accounting modules. In the utility industry it sometimes is necessary to integrate with specialized applications from other vendors. SEDC's UPN product provides real-time integration of packages for programs such as staking and e-procurement. Interfaces are available for utilities wanting to outsource the inventory or for outside benefit and financial services applications. |
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The Customer Billing (CIS) solution offers a broad range of options that allow a utility to perform practically any type of billing function that may be required. Electric, water, gas and up to thirty other types of ancillary services may be billed to a single customer. UPN provides full inquiry capabilities so users can quickly and easily obtain any information relating to a consumer, location, meter, special equipment, account balances as well as other information. File maintenance options allow for immediate update of all information. The database retains detail for complete reporting capability. Cash posting capabilities range from batch posting to an integrated cash register system that provides immediate verification of credit card payments. The UPN Internet Electronic Bill Presentment and Payment system offers on line real-time posting of payments, meter readings, and payment arrangements. The UPN billing solution has over 200 standard reports that can be selected as well as custom report generation capability. All reports are viewable on screen and they may be converted into various file formats for integrating with desktop applications. |
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UPN provides end users with a full complement of e-commerce solutions that co-exist with our CIS solution. Electronic Bill Presentment & Payment (EBPP), account history, payment arrangements, e-check, bank, and credit card drafts are currently available. A well implemented e-presentment and payment solution can improve customer service through web interactivity, increase ancillary sales through direct marketing messages, and reduce the cost associated with conventional billing. Our EBPP solution simplifies bill viewing and payment options for your consumers. The software application allows a customer to log onto a secure web site and view their bill as it was printed. Access to the image of the bill is also available for internal use by your customer service representatives. The SEDC interface will gain an approval for payment, notify the customer their payment was successfully made, and update your CIS database in real time. Credit card and electronic bank payments can be processed in the same real-time manner.
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Our open external interface will allow a two-way transfer of data between our CIS and General Accounting solutions and external applications. With an open interface design, we've made it possible to connect 3rd party software products such as Call Center, Credit Scoring, Outage, Engineering, Mapping, and e-Procurement. The type of information being passed between interfaces can include: Location information, Meter information, Transformer information, Consumer information, Consumer history, Load management switch information, etc. Transactions are processed in the order in which they were submitted, acknowledged by sender and receiver thus ensuring both databases remain in sync.
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What would be required to migrate your existing environment over to our browser-based solution? Ours is a comprehensive yet predictable process. We have performed many migrations and have teams of highly skilled implementation professionals to perform this work. Traditionally, we don't charge any professional services fees for the migration of your existing application to the utilityPOWERnet solution. Customers are only responsible for travel and living expenses during this process. We generally refer to this as a no-cost conversion. It is our intent to make an investment in you --- as you've made an investment in us. We provide similar on-site training services. The training portion of the process is treated in the same manner as the implementation portion. Once a new member is fully converted, the employees can take ongoing training classes at our training facility in Atlanta, GA, attend regional classes or arrange for on site training in the utility office. |
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We have a simple philosophy when it comes to supporting our customers: Complete and Comprehensive Customer Care is our Highest Priority. We believe that Personal Support ( not answering services and voice mail) is one of the many things that sets us above our competitors. We provide support that covers all aspects of the utilityPOWERnet environment. From Desktop to Server, Bill Printing to Payment Processing, we provide our members with End-to-End support.
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The Capital Credits system is designed to track member patronage, margins and non-operating margins for the utility. It provides a full range of options for users to perform a variety of inquiry and file maintenance functions along with check creation and posting. In addition to a variety of methods for general refund calculations, the system provides for estate refunds and discounting. The capital credits system is integrated with the CIS solution to simplify processes and eliminate redundant keying. This system provides for ease of navigation and for detailed record management. Users can make trial calculations, view reports, and update account information in real time. There are over 30 reports that users can choose from in addition to custom report generation functionality. All reports are viewable on screen or they can be converted into various file formats that are compatible with desktop applications.
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