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Home CIS Billing/Accounting Consumer Billing  


   

The Customer Billing (CIS) solution offers a broad range of options that allow a utility to perform practically any type of billing function that may be required. Electric, water, gas and up to thirty other types of ancillary services may be billed to a single customer.

UPN provides full inquiry capabilities so users can quickly and easily obtain any information relating to a consumer, location, meter, special equipment, account balances as well as other information. File maintenance options allow for immediate update of all information. The database retains detail for complete reporting capability.

Cash posting capabilities range from batch posting to an integrated cash register system that provides immediate verification of credit card payments. The UPN Internet Electronic Bill Presentment and Payment system offers on line real-time posting of payments, meter readings, and payment arrangements.

 
   
Other functionality provided includes: A service order system for managing the work being performed by your service department
 
   
A collections system for on-line access to current collection information, as well as instant notification of account activity
 
   
An arrangements system provides systematic and traceable methods for which customers can defer payments or select variable payment terms.
 
   
An ancillary services system allows a utility bill for up to thirty different services in addition to Electric, Water and Gas.
 
   
The UPN billing solution has over 200 standard reports that can be selected as well as custom report generation capability. All reports are viewable on screen and they may be converted into various file formats for integrating with desktop applications.
 
   

 

SEDC• 2100 E. Exchange Place, Suite 300 Tucker, GA 30084-5313 • 770-414-8400