Industry-Leading Bad Debt Recovery Solutions

One of the toughest problems facing utilities is verifying the identities of new consumers. That’s why SEDC partners with the Online Utility Exchange to offer our customers instant ID verification and Red Flag reports about potentially problematic accounts. This invaluable service, provided by the industry’s top vendor and accessible from UPN’s utility billing software, is the most effective fraud prevention tool available.

In addition, SEDC is part of a nationwide network determined to prevent consumers from moving between service areas without paying off their accounts. To that end, we draw upon the Online Utility Exchange’s extensive consumer database to track the whereabouts of deadbeat consumers – and collect on their unpaid fees. This nationwide database culls information from thousands of member utilities – all in the name of eliminating bad debt!