Secure Electronic Bill Presentment & Payment Capabilities

If you’re reading this, then you’re on the internet – and chances are your consumers are, too. Hundreds of millions of households have at-home internet connections or mobile smartphone capabilities, and more than three-quarters of those users pay their bills online. And each day, more and more people have discovered the joys of online billpay:

•  Incredible convenience – pay bills from home!
•  Saves money on postage and avoids postal delays
•  Receive instant payment confirmation
•  Real-time access to account information and meter readings
• Immediate payment posting to their utility accounts

Paying bills over the internet isn’t just practical; it’s a very safe and convenient way to accomplish such a monotonous task. With Bill Presentment & Payment (BPP), you'll provide your consumers with a new level of convenience and customer service.

But it’s not just for consumers! Online billpay provides serious benefits for utilities, as well, which is why SEDC offers its safe, simple, and secure Bill Presentment & Payment package to all members using utilityPOWERnet (UPN), SEDC’s all-in-one utility billing software. With BPP, you’ll provide your consumers with a new level of convenience and customer service, with additional savings for your utility:

• Create a faster turnover of your Accounts Receivable
• Utilize your utility’s website for improved communication and marketing purposes
• Save money on printing and postage costs by allowing customers to receive electronic bills via e-mail
• Cut down on data entry and let your employees focus on serving customers

BPP consists of two key services: Electronic Bill Presentment, which allows customers to view and print PDF billing statements and delinquent notices; and Electronic Bill Payment, which allows customers to make secure credit card or electronic check (e-check) payments. Both services are easy to use, easy to set up, and fully integrated with UPN for seamless and immediate updates to your CIS billing software. And since your utility will be among the hundreds using our BPP service, you’ll be able to leverage the power of the group – and the group’s volume of transactions – to reduce fees and expenses for both credit card and e-check payments.

In addition, BPP is fully customizable, so that it will perfectly match your utility’s online presence. And because SEDC is an industry leader in payment processing, with strict adherence to the Payment Card Industry Security Standards (PCI DSS), you and your consumers can rest assured that your transactions are secure and reliable.